Visitors wishing to reach the official website should visit dfwairport.com
Arrivals at Dallas Fort Worth International Airport
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FAQs about Arrivals at DFW
How long does it take to clear immigration?
It depends greatly on the time and your status. If you have Global Entry, the process is very fast (minutes). For the general line, users report waits ranging from 30 minutes to over 2 hours during international traffic peaks. Plan your connection with a buffer.
I have a connection, do I need to pick up my bag?
If you arrive from an international flight, YES. You must pick up your luggage, clear customs, and then drop it off at the "Bag Drop" counter for connections located just after the customs exit. If your flight is domestic-to-domestic, your bag usually goes to the final destination (confirm with your airline).
Where do I catch the DART train or Uber?
The DART train departs only from Terminal A, Lower Level. If you arrive at another terminal, take the "Terminal Link" bus (landside) or Skylink (airside, if you have no bags) to Terminal A. For Uber/Lyft, follow the "App Based Rideshare" signs on the lower level of your terminal (avoid Terminal C if possible).
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Traveler's Manual: Critical Points Upon Landing
Arriving at DFW can be overwhelming due to its size. Here are the keys to avoid the most common problems reported by travelers.
Patience at the Carousel
Multiple reviews warn that baggage delivery at DFW can be slow, with waits sometimes exceeding 45 minutes or even an hour.
Strategy:
Use that time to use the restroom or buy water before settling in front of the carousel. If you are in a rush to leave, consider traveling carry-on only in the future.
Avoid Terminal C for Pick-ups
If family is picking you up or you are ordering an Uber, Terminal C is currently an extreme congestion point due to construction. Drivers often get stuck or cannot find the meeting point.
Strategy:
If you checked no bags, use the Skylink train (before leaving the secure area) to go to Terminal D or A and exit there. If you have bags at C, arm yourself with patience or coordinate with your driver to pick you up at the Departures level (Upper Level) if Arrivals is collapsed (though this depends on current traffic rules).
Duty Free Liquids
If you bring bottles or perfumes over 100ml purchased at your origin's Duty Free, TSA will confiscate them if you try to take them through security for your connecting flight.
Strategy:
You must place these items in your checked luggage after clearing customs and before handing it over at the connection counter. Do not carry them in your hand.
What to expect during the arrival process?
Passenger experiences regarding the arrival process at DFW Airport are varied. Many travelers highlight the airport's functionality, the availability of multiple terminals, and convenient transit options like the Skylink train. However, some mention issues with delays, high traffic conditions, and baggage handling. International arrivals report mixed experiences at customs, which can be agile and cordial or complex due to long lines and staff shortages.
Baggage Claim
In the baggage claim area, some travelers highlight delays in delivery, especially during peak hours. Several users suggest it is useful to allow extra time for baggage collection, as high traffic can cause prolonged wait times at the carousel. In cases of lost luggage, passengers have experienced varying levels of support from airline staff; some receive immediate help, while others face difficulties getting quick updates on their luggage.
Immigration and Customs
Experiences at immigration and customs vary for international passengers. While some praise the speed and friendliness of the staff, others mention that long waits and limited staff can complicate the process, especially for those with connecting flights. It is recommended to allow sufficient time to complete immigration and customs checks, as unexpected delays can arise, particularly during high demand.
Post-arrival transportation options
Once passengers complete customs, they can access various transportation options to leave DFW, such as taxis, rideshare services, and public transport. Reviews indicate that rideshare services are often preferred over taxis due to more consistent pricing. The Skylink system is widely praised for inter-terminal connections, with average wait times of just a few minutes between trains. However, travelers should be prepared for potential crowding on transport, especially during peak hours.
User experience: If you opt for public transport, remember: the DART train (Orange Line) to downtown Dallas departs exclusively from the Lower Level of Terminal A. Online information sometimes erroneously indicates the upper level. Do not leave the secure area in another terminal if you can avoid it; use the Skylink to A and exit there.
Recommendations after arriving at Dallas Airport (DFW)
Carry-on luggage
Do not forget your belongings on the plane.
Connecting flights
In case you are waiting for a connecting flight and arrive early, the airport has 24-hour coffee options. If you are coming from another country and the connecting flight is domestic, you must pick up your checked luggage (if you have checked luggage) and clear immigration. Otherwise, if your final destination is outside the United States, you do not need to do so.
Checked luggage
If Dallas International Airport is your final destination and you have checked luggage, head to the baggage claim area and look for the carousel corresponding to your flight. In some cases, two flights may share the same carousel. If your luggage is missing, head to your airline's counter or ask airport staff for help.
Immigration
Follow the signs to pass immigration control. If you are a foreigner, depending on your nationality, you will need to present a passport and visa (as applicable) and hotel reservation or address and phone number and name of the person where you will be staying. Be prepared for some questions they might ask (they don't always ask) and only answer what you are asked without giving additional explanations that could compromise you.
Arrivals Hall
When you arrive at the public area, if a private driver is waiting for you, they will surely be holding a sign with your name. If you want to find a taxi, only look for authorized ones and not those offered by strangers.
Meet and Greet Services
A dedicated escort exclusively for you, from the moment you arrive at DFW. Offers include: Greeting at the arrival gate, escort to baggage claim, and pre-arranged transport pick-up point. International offers also include escort through Customs and Border Protection and baggage re-check or claim area.
Additionally, meet and greet services are available for transit passengers. Offers include: Greeting at the arrival gate and accompaniment to the VIP lounge or departure gate within the same terminal. International offers also include escort through Customs and Border Protection and baggage re-check or claim area.
Booking is available up to 36 hours before the requested date and time for meet and greet. For immediate needs, contact Allways directly by email at [email protected] or by phone at 972-973-6464.
FAQs
For other inquiries, check the answers to FAQs asked by passengers.
Need a car upon arrival? To avoid high fees or lack of availability, especially during peak season, it's highly recommended to book your vehicle in advance. Compare rates and book your vehicle here.
Hotels inside or near the airport
If you arrive late at night or have a very early connection the next day, staying at a nearby hotel can greatly simplify your trip.