Charter Buses at DFW Airport

FAQs about Charter Buses

📍 Where do charter buses pick up?

Like taxis, charter buses use the curbside on the Lower Level of each terminal. You should look for signs indicating ground transportation or buses.

📞 Do I need a prior reservation?

Yes, absolutely. Unlike taxis or shared shuttles, these services are contracted in advance. You will not find charter buses waiting for customers without a reservation at the curb.

⏳ Can the bus wait for us at the gate?

Due to strict security and traffic rules at DFW, buses cannot remain parked at the curbside waiting. The driver must stay in a remote holding area until the group is complete and ready at the curb.

Traveler's Manual: Group Coordination

Moving a large group in an airport with as much traffic as DFW requires precision. Follow these tips to avoid fines or missed connections.

📱 The "Ready Call"

Since the bus cannot wait at the curb, designate a group leader. This person should call the dispatcher or driver only when the entire group has their luggage and is at the curb. If the bus arrives and the group is not there, airport police will force it to circle around, which can take an extra 20 minutes.

🚧 Caution with Terminal C

If your group arrives at Terminal C, be aware that the Lower Level is often congested due to construction. If possible and the group is manageable, consider using the Skylink to move to Terminal D (Lower Level) and coordinate pickup there, where there is more space for large vehicles.